1. INTRODUCTION

This Cookie Policy explains how Community Network Services Ltd (“CNS”, “we”, “us” or “our”) uses cookies and similar technologies (together, “cookies”) on https://www.cnsonline.co.uk (“Our Website”).

This policy should be read alongside our Privacy Policy, which explains how we process personal data.

We use the Usercentrics Consent Management Platform (“Usercentrics”) to provide transparent information about the cookies and tracking technologies used on Our Website and to allow you to manage your preferences at any time.

2. WHO WE ARE

Our Website is operated by Community Network Services Ltd, a company registered in England and Wales (Company No. 2084279) with its registered office at 16 Palace Street, London SW1E 5JQ and main trading address at Western Docks, Southampton SO15 1DA. VAT number 458998463. CNS is a wholly owned subsidiary of DP World Southampton.

If you have any questions about this Cookie Policy, contact us at [email protected].

3. WHAT COOKIES ARE

Cookies are small text files that are placed on your device (computer, smartphone or tablet) when you visit a website.

Cookies help websites:

  • Function properly

  • Improve performance and usability

  • Enhance security

  • Remember user preferences

  • Support analytics and marketing (where consented)

We also use similar technologies such as pixels, tags, scripts and local storage. Where we refer to “cookies” in this policy, we include these similar technologies.

4. OUR LEGAL BASIS FOR USING COOKIES

We use cookies in accordance with applicable laws, including:

  • The Privacy and Electronic Communications Regulations (PECR)

  • The UK GDPR

  • The EU GDPR (where applicable)

Essential cookies are used because they are strictly necessary for the operation, security and integrity of Our Website, including consent management.

Non-essential cookies (including Analytics, Functional and Marketing cookies) are only set where you have given your consent through the Usercentrics consent banner or Privacy Settings tool.

You may withdraw or modify your consent at any time (see section 6).

5. COOKIE CATEGORIES WE USE

The current categories, services and detailed descriptions are displayed in the Usercentrics Privacy Settings tool on Our Website. This tool acts as the authoritative cookie declaration for Our Website.

The categories currently in use are:

5.1 Essential

These technologies are required for core website functionality, security and consent management. They cannot be disabled via Usercentrics.

They include services such as:

  • Cloudflare

  • JSDelivr

  • Microsoft Azure

  • Usercentrics Consent Management Platform

  • Wordfence (WordPress Plugin)

  • gstatic.com

These services support website security, content delivery, infrastructure performance and storage of consent preferences.

5.2 Analytics

These technologies help us understand how visitors interact with Our Website so we can measure performance and improve usability.

They include services such as:

  • GAConnector

  • Google Analytics 4

Analytics cookies are only activated where you have provided consent.

5.3 Functional

These technologies enable enhanced functionality and integration of third-party services such as embedded video, maps, fonts, language tools and online forms.

They include services such as:

  • Adobe Fonts

  • Adobe Typekit

  • Facebook Social Plugins

  • Google Fonts

  • Google Maps

  • JotForm

  • LinkedIn Plugin

  • Microsoft Forms

  • TranslatePress

  • Vimeo

  • YouTube Video

  • jQuery

Functional cookies are only activated where you have provided consent.

5.4 Marketing

These technologies may be used by us and our advertising partners to deliver relevant advertisements, measure campaign performance and build audience profiles based on browsing behaviour (where consented).

They include services such as:

  • DoubleClick

  • Facebook Pixel

  • Google Ads

  • Google Syndication

  • LinkedIn Ads

  • LinkedIn Insight Tag

  • dotdigital

Marketing cookies are only activated where you have provided consent.

6. HOW TO MANAGE OR CHANGE YOUR COOKIE PREFERENCES

You can manage your cookie preferences at any time using the Usercentrics Privacy Settings tool available on Our Website (for example via the “Privacy Settings” link or cookie icon in the footer).

Using Usercentrics, you can:

  • Accept all non-essential cookies

  • Reject all non-essential cookies

  • Accept or reject cookies by category

  • View detailed service information (including purpose, provider, legal basis and retention period)

  • Withdraw or change your consent at any time

If you reject non-essential cookies, some features of Our Website (such as embedded videos, maps or forms) may not function as intended.

You can also manage cookies via your browser settings, including deleting cookies already stored on your device. Please note that blocking essential cookies through your browser may affect the functionality and security of Our Website.

7. THIRD-PARTY COOKIES AND INTERNATIONAL TRANSFERS

Some cookies are set by third-party service providers whose tools or content appear on Our Website (for example analytics providers, marketing platforms, video hosting platforms and social media integrations).

These third parties may process personal data as independent controllers in certain circumstances.

Some service providers may process data outside the United Kingdom or European Economic Area. Where required, international transfers are subject to appropriate safeguards as described in our Privacy Policy and, where applicable, within the Usercentrics service detail pages.

8. COOKIE DETAILS AND RETENTION

The specific cookies, technologies, providers, purposes and retention periods may change over time as we update Our Website and the services we use.

The most current and comprehensive information is available within the Usercentrics Privacy Settings tool on Our Website, which provides:

  • A list of services and categories

  • Descriptions of processing purposes

  • Technologies used (cookies, pixels, scripts, local storage)

  • Retention periods (where provided by the service provider)

  • Provider information and links to third-party privacy policies

Retention periods vary depending on the service and are displayed within Usercentrics.

9. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect changes in law, technology or the services we use.

Any updates will be published on this page.

10. CONTACT

If you have any questions about our use of cookies or this Cookie Policy, please contact us at [email protected].

Last updated: 25 February 2026

End of Policy.
Last Updated: 25/02/2026