1. INTRODUCTION AND SCOPE

This Acceptable Use Policy sets out the permitted and prohibited uses of the website https://www.cnsonline.co.uk (“Our Website”).

This policy applies to all users of and visitors to Our Website.

Our Website is operated by Community Network Services Ltd (“CNS”, “we”, “us” or “our”), a company registered in England and Wales (Company No. 2084279), with its registered office at 16 Palace Street, London SW1E 5JQ and main trading address at Western Docks, Southampton SO15 1DA. VAT number 458998463. CNS is a wholly owned subsidiary of DP World Southampton.

This Acceptable Use Policy supplements our Terms of Use. By using Our Website, you agree to comply with this policy.

2. PERMITTED USE

You may use Our Website only for lawful, legitimate business purposes and in accordance with this policy and our Terms of Use.

You must comply with all applicable laws and regulations, including those relating to data protection, intellectual property, sanctions, export controls and cybersecurity.

3. PROHIBITED USES

You must not use Our Website:

  • In any way that breaches any applicable local, national or international law or regulation.

  • In any way that is unlawful, fraudulent, deceptive or misleading.

  • To transmit or facilitate the transmission of unsolicited advertising, promotional material or other similar communications (spam).

  • To impersonate any person or misrepresent your identity or affiliation.

  • To submit false, inaccurate or misleading information.

  • To infringe the intellectual property rights of CNS or any third party.

  • To access, use or attempt to access any part of Our Website in a manner inconsistent with its intended purpose.

4. SECURITY AND SYSTEM INTEGRITY

You must not:

  • Introduce viruses, trojans, worms, logic bombs or other malicious or technologically harmful material.

  • Attempt to gain unauthorised access to Our Website, any related systems, servers, databases or networks.

  • Attempt to probe, scan or test the vulnerability of any CNS system without prior written consent.

  • Interfere with, damage, disrupt or impair the operation, integrity or performance of Our Website.

  • Conduct denial-of-service, distributed denial-of-service or similar attacks.

  • Circumvent or attempt to circumvent any authentication, security or access controls.

Any breach of this section may constitute a criminal offence under applicable law, including the Computer Misuse Act 1990, and may be reported to law enforcement authorities.

5. AUTOMATED ACCESS AND DATA EXTRACTION

You must not, without our prior written consent:

  • Use any automated system, software or process (including bots, crawlers, scrapers or data mining tools) to access, monitor, copy or extract content or data from Our Website.

  • Systematically download, reproduce or store content from Our Website.

  • Extract or reutilise substantial parts of the content or database of Our Website.

  • Reverse engineer, decompile or disassemble any part of Our Website.

We reserve the right to restrict or block access where automated or abnormal usage is detected.

6. USER CONTENT AND COMMUNICATIONS

Where Our Website allows you to submit information, upload content or communicate with us, you must ensure that any such content (“Contributions”):

  • Is accurate and not misleading.

  • Is lawful and compliant with applicable regulations.

  • Does not infringe any intellectual property rights, confidentiality obligations or other rights of any third party.

  • Does not contain malicious code or harmful material.

  • Does not contain defamatory, offensive, discriminatory, abusive or unlawful content.

  • Is not submitted in breach of any contractual or legal duty.

You are solely responsible for any Contributions you provide.

Where personal data is submitted, it will be processed in accordance with our Privacy Policy.

7. CONFIDENTIALITY AND SENSITIVE INFORMATION

You must not upload or transmit confidential, proprietary or sensitive information belonging to a third party unless you are legally authorised to do so.

You remain responsible for ensuring that any information submitted through Our Website complies with your own contractual, regulatory and data protection obligations.

8. SANCTIONS AND EXPORT CONTROLS

You must not use Our Website in violation of applicable sanctions, export control laws or trade restrictions, including those of the United Kingdom, the European Union or any other relevant jurisdiction.

We reserve the right to restrict or terminate access where necessary to comply with applicable legal or regulatory obligations.

9. MONITORING AND ENFORCEMENT

We may monitor use of Our Website for compliance with this policy and applicable law.

If we believe that you have breached this Acceptable Use Policy, we may take such action as we reasonably consider appropriate, including:

  • Immediate, temporary or permanent withdrawal of access.

  • Blocking IP addresses or user accounts.

  • Removal of any non-compliant content.

  • Legal proceedings.

  • Disclosure of information to law enforcement or regulatory authorities.

Failure to comply with this policy constitutes a material breach of our Terms of Use.

10. CHANGES TO THIS POLICY

We may update this Acceptable Use Policy from time to time. Any changes will be posted on this page.

You are responsible for reviewing this policy periodically to ensure continued compliance.

End of Policy.
Last Updated: 25/02/2026