The latest enhancement to our Customs Declaration Management Software (CDMS) introduces customised reporting – delivering real-time visibility and governance across customs operations without added complexity.

Designed for ease of use, the intuitive drag-and-drop report builder allows users to generate comprehensive reports in seconds, with:

• No coding required
• No IT or third-party integration needed
• Access to 238 data points across CDMS

Reports can be created on demand or saved as reusable templates, with automated scheduling to customers, colleagues, or internal teams at any frequency. There are no limits to report generation, and all templates are securely stored for future use.

Moving beyond static reporting

Unlike traditional tools that extract static snapshots of data, Customised Reporting provides structured, traceable insights directly from operational workflows.

Teams can:

• Track declaration changes in real time
• See who made amendments and why
• Share controlled, accurate data internally or externally

This strengthens collaboration across teams and shifts, while improving audit readiness in regulated, high-volume environments.

Meeting rising expectations for Customs transparency

Customs intermediaries are under increasing pressure to provide greater visibility to their customers – particularly beneficial cargo owners (BCOs) seeking clearer insight into supply chain activity.

Customised Reporting enables declarants to generate structured reports directly from CDMS and securely share them with stakeholders, helping organisations meet growing demands for transparency, accountability, and operational insight.

From submission tool to Customs governance platform

These capabilities reposition CDMS beyond declaration submission.

By embedding governance and visibility directly into daily workflows, organisations can maintain consistent compliance across every declaration while improving both internal oversight and customer-facing reporting.

Built for scale – without added complexity

Implementation is incremental and fits within existing workflows, allowing customers to realise value quickly without disruption.

The result:

• Improved collaboration
• Greater operational visibility
• Stronger audit confidence
• Increased throughput per declarant

All supporting scalable growth without proportional increases in headcount.

Customised Reporting transforms CDMS into a platform for operational control, transparency, and scalable customs management.